Tech Valley MENA Privacy Policy Last Updated: November 3, 2025
Tech Valley MENA (referred to as “Tech Valley,” “we,” “us,” or “our”) is committed to protecting the privacy and security of the information entrusted to us by our clients, partners, and website visitors. This Privacy Policy describes how we collect, use, and disclose personal information in connection with our website, products, training, and services, primarily related to Google for Education solutions.
1. Information We Collect
We collect information to provide and improve our services to educational institutions and corporate clients. The types of information we collect include:
A. Information You Provide Directly to Us:
- Contact/Inquiry Information: When you fill out a contact form, request a consultation, or subscribe to a newsletter, we collect identifiers such as your name, title, organization name, email address, and phone number.
- Registration Information: When you register for our programs, workshops, or training sessions (e.g., Gemini Academy, AI Bootcamps), we collect necessary registration details.
- Business Information: Information related to your organization, its needs, and your contract with us.
B. Information We Collect Automatically (Usage Data):
- Device and Usage Information: When you visit our website, we automatically collect information about your device and how you interact with our site, including IP address, browser type, operating system, pages visited, and time spent on pages.
- Cookies and Tracking: We use cookies and similar tracking technologies to analyze website traffic, customize content, and remember user preferences.
C. Information Collected in the Provision of Educational Services:
Education Partner, we may process certain data on behalf of your educational institution. This data, often related to students and teachers using Google Workspace for Education and Chromebooks, is strictly governed by the agreement between Tech Valley and your institution, and by Google’s policies (such as the Google Workspace for Education Privacy Notice). We do not own or control this data; the institution remains the data controller.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To deliver the products, training, and consultancy services you have requested, including implementing Google for Education solutions.
- Communication: To respond to your inquiries, send administrative information, and provide support.
- Marketing: To send you updates, promotional materials, and news about our services, products (e.g., Gemini for Education), programs, and events, where permitted by law.
- Website Improvement: To monitor and analyze trends, usage, and activities in connection with our services to enhance user experience and functionality.
- Security and Legal Compliance: To detect and prevent fraudulent or illegal activity and comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your personal information in the following circumstances:
- With Our Partners: We may share information with trusted partners, such as Google for Education, Canva for Education, and other strategic partners, to facilitate the delivery of co-branded products, programs, or services.
- With Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., website hosting, data analysis, marketing assistance). These service providers have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
- Educational Institutions: In the context of our educational services, data processing is governed by the contract with the respective school or institution.
- Legal Compliance: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or the public.
4. Data Security
We implement appropriate administrative, technical, and physical security measures designed to protect the personal information we collect and process. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.
6. Your Data Rights
Depending on your location and the nature of the data collected, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal information, subject to certain exceptions.
- Object to or restrict the processing of your personal data.
To exercise these rights, please contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the new Policy on this page and revise the “Last Updated” date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Tech Valley MENA Contact Information (e.g., a dedicated email address or mailing address)
